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Businesses are more agile when employees can find the right people with the right information at the right time. Unified Communications and Collaboration (UCC) from Mitel delivers business agility and reduces the cost and complexity of communication and collaboration in any organization.

Mitel Communications & Collaboration

In a competitive global marketplace, organizations are under pressure to find new ways to attract and keep top performers, locate them where they can be most effective, and help them stay productive.

This has led to a growing trend toward remote workers, who are breaking the traditional mold and working out of homes and small offices across the country and around the world.

An “in office” experience anywhere
With Mitel Mobility Solutions, remote workers communicate with clients and coworkers as if they were in the same building.

Communication.
Mitel Teleworker Solution lets remote workers have the same rich communications capabilities as in-office workers.
Presence. Mitel Unified Communicator® Advanced (UCA) presence information is updated automatically, based on location, calendar, and time of day. So managers, customers, and colleagues always know when, where, and how best to reach remote workers.

Collaboration.
Mitel Collaboration Advanced (MCA) lets remote workers share documents and participate in live video conferences for a true “in-office” experience.
Access to information. At home, across the city, or around the globe, distributed secure company data and expertise is instantly available to remote workers.

Productive, efficient, loyal workers
When remote workers have the communications capabilities they need to perform well, the entire organization benefits.

Greater productivity. Mitel Applications Suite (MAS) lets remote workers benefit from the same communication and collaboration available in-office, helping them work more effectively.
Secure communications. Mitel Border Gateway (MBG) ensures communications security no matter where mobile workers are or what devices they are using.
Reduced costs. Lowered real estate, overhead, and HR and labor costs mean significant savings.
Hiring flexibility. Hire the best talent, no matter where it is located.
Life/work balance. Attract and keep the best workers by providing the balance they need to be optimally productive.
A green solution. Eliminate the daily commute and reduce carbon emissions, for an environmentally responsible workplace.

HOW TO BUY

Connect with TNW for solutions that are tailored for you. Complete the form on the right and a TNW representative will provide you the best approach for your organization.



Salespeople, onsite support technicians, and an increasing array of others spend most of their working lives away from the traditional office. And yet, more than ever, they need to be in close communication with clients and coworkers throughout the enterprise.

Unified communications and collaboration for the mobile worker
Whether at a client site using a laptop, at the airport with tablet in hand, or anywhere in the world on a smartphone, Mitel Solutions for Mobile Workers provide these critical players with the advanced communications capabilities they need.

An “in-office” experience.
The same communications and collaboration capabilities available in the office are at their fingertips anywhere, anytime.
Device flexibility. They can communicate on a traditional desktop or laptop computer, tablet, smartphone, or other “bring your own device” (BYOD) technology.
A single identity. No matter where they are, workers’ identities go with them – they have a single phone number, voice mailbox, and extension.

Enhanced productivity and service
Providing mobile workers with this kind of advanced unified communications and collaboration capability helps them be more productive and drives better, more efficient customer relationships.

Instant support. Sales and support people can quickly reach experts and others to get information critical for making a sale or solving a problem.
Accessibility. With Mitel Dynamic Extension, mobile workers can be reached, easily and dependably, by coworkers and clients.
Real-time presence. Mobile workers’ presence information in Mitel Unified Communicator® Advanced (UCA) Mobile is updated automatically, based on location, calendar, and time of day. So managers, customers, and colleagues always know when, where, and how best to reach them.
Knowledge sharing. The rich collaboration capabilities of Mitel Collaboration Advanced (MCA) let mobile workers tap into live video, documents, and presentations from office-based experts, other mobile workers, and customers — sharing knowledge as if they were in the same physical location.

HOW TO BUY

Connect with TNW for solutions that are tailored for you. Complete the form on the right and a TNW representative will provide you the best approach for your organization.

Being responsive to messages makes you and your company appear more agile and easy to work with. Mitel Unified Communications and Collaboration (UCC) includes Mitel NuPoint Unified Messaging™ (UM), an integrated messaging solution that provides an auto attendant and simplified message management that keeps messages organized and is:

At home in any environment.
NuPoint UM fits with your existing infrastructure, including your existing PBX.
Easily scalable. Scales from small to large deployments with the same telephone user interface (TUI) and graphical user interface (GUI), eliminating IT and user retraining as your system grows.

Integrated with other applications.
Out of the box, Mitel NuPoint UM comes integrated to other market leading applications like Microsoft® Exchange.

Unified Messaging from Mitel provides:
Sophisticated call handling. Advanced call handling features, such as speech auto-attendant, to provide better service to inbound callers. You can even give users their own personal speech auto-attendant to help direct specific calls.
More productive and flexible voice mail. Employees are more responsive to voice, fax, and email messages because NuPoint UM lets users send and receive voice and fax messages from their email client.

Mitel NuPoint Unified Messaging
From basic voice mail to advanced unified messaging, Mitel NuPoint Unified Messaging satisfies the diverse needs of your entire user population.

Virtual Mitel NuPoint Unified Messaging
For VMware® vSphere™ virtualized environments, Virtual NuPoint UM is a virtual appliance that can be deployed on common servers alongside other business applications, and managed like any other application in the data center.

Embedded Messaging
Embedded Messaging is available within all Mitel communications platforms, and delivers a cost-effective voice messaging solution.

HOW TO BUY

Connect with TNW for solutions that are tailored for you. Complete the form on the right and a TNW representative will provide you the best approach for your organization.



VM WARE ReadyMitel Unified Communicator® Advanced (UCA) is Mitel’s award-winning unified communications application that gives you a single access point for all your business communication and collaboration needs. It provides real-time access to everyone in the organization, on or off the premises, and enhances the effectiveness of “in the moment” communications.

UCA delivers:

  • Rich presence and availability
  • Deskphone and softphone integration
  • Corporate directory access
  • Visual voice mail
  • Detailed call history
  • Secure instant messaging
  • Point-to-point video
  • Integration with Microsoft® Outlook® and Office, and IBM® Lotus Notes®
    And more...

UCA Mobile
Going mobile with UCA is a simple way to connect and effectively communicate with your business associates so you’re more productive while on the move. UCA Mobile installs as a client on supported BlackBerry®, Android™, and iPhone® / iPad® devices and extends key UCA capabilities to mobile users. Search your corporate directory, check visual voice mail, and automatically update your presence status and call routing preferences based on your location or time of day.

HOW TO BUY

Connect with TNW for solutions that are tailored for you. Complete the form on the right and a TNW representative will provide you the best approach for your organization.