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One of the main benefits of IP Communications is reducing costs for long distance calls. But the benefits extend further. IP Communications centralize all communications and provides more flexibility. IP Communications provide freedom for clients and different ways to communicate.An example:
An employee is traveling. Using IP Communications his clients can reach him with one single account:
Being in the office he communicates via his VoIP Phone.
Sitting in a hotel lobby while traveling and working with his laptop, he can take the call via a Softphone or even via Windows Messenger and a headset.
He also can chat with his colleagues via Instant Messaging securely.
If he is not available for a call he receives the voice mail in his inbox. He can archive or forward his messages.
Being without internet access he routes incoming calls to his mobile.
Employees can have one single account for all types of communications. Users take advantage of the flexibility, convenience and cost savings of IP communications as well as additional features such as video conferencing.
TNW representatives provide sound advice to streamline your communications and lower your costs.